Services · Medication Management
Home Medicines Reviews
Safer medicines. Greater confidence at home.
Managing multiple medicines can be complex, particularly as a person's health and care needs change. EHS Home Medicines Reviews bring expert medication support into the home, helping identify medication-related risks, improve understanding and support safer, more effective medicine use.
Working collaboratively with the individual, their GP and wider care team, our Credentialed Pharmacists provide practical, evidence-led recommendations that support better medication decisions, greater confidence and independence at home.
Who can benefit from an HMR?
HMRs may be particularly valuable for people who:
- Take multiple medicines
- Have complex or chronic health conditions
- Have recently returned home from hospital
- Have experienced changes to their medicines
- Are experiencing side effects or medication-related concerns
- Have difficulty understanding or managing their medicines
How it works
A collaborative approach to better medication management.
Referral
A GP identifies a person who may benefit from an HMR and sends a referral to EHS.
In-home review
A Credentialed Pharmacist meets with the person to understand their medicines and any concerns.
Clinical assessment
The pharmacist identifies medication-related risks and opportunities for improvement.
Recommendations
A report with evidence-led findings and recommendations is provided to the GP to support clinical decisions.
EHS combines individual HMRs with clinical expertise and provider-level insights to support safer medicine use at home, while helping Home Care Providers identify risks, monitor trends and strengthen care.
Talk to our teamWhy home care providers choose EHS
Support that goes beyond the individual review.
A large accredited pharmacist team
Credentialed Pharmacists who bring medication expertise into people's homes.
Every review tracked
A reviews database tracks each HMR and its outcomes, person by person.
Reporting and trend analysis
Insights from medication data across the people you support.
Dedicated GP liaison
A GP liaison team and GP portal, with tracking of referral rates and recommendation uptake.
Data integration
Supply pharmacy, dispensing and GP data brought together to support quality reporting and continuous improvement.
Consumer engagement
Medication literacy flyers, consumer webinars and a knowledge hub for clients and their families.
What this means for you
For individuals & families
Safer, more confident use of medicines at home, with expert support that respects each person's independence.
For home care providers
Greater visibility of medication risk, trends and opportunities to improve care across the people you support.
Strengthening clinical care at home
As the strengthened Aged Care Quality Standards place greater emphasis on clinical governance and medication safety, EHS brings its established residential aged care expertise to support Home Care Providers in meeting these expectations.
Explore QUM support- Medication governance plans, policies and procedures
- Benchmarked dashboard reporting for quality indicators
- Staff education, competencies and tracking
- Psychotropic register and antimicrobial stewardship tools
Frequently asked questions
Common questions from people, families and home care providers.
Who is eligible for an HMR?
People living in the community who hold a Medicare or DVA card and whose doctor confirms a clinical need, for example because they are at risk of medication-related problems. People in hospital or residential aged care are not eligible.
How is an HMR requested?
The person's GP (or another eligible medical practitioner) makes a referral. The person can choose which provider receives it, including EHS.
Where does the review take place?
Face-to-face, in the person's own home, with a Credentialed Pharmacist.
Is there a cost?
No. Government-funded HMRs are provided free of charge to eligible people.
How often can someone have an HMR?
Generally once every 24 months, or sooner when their doctor considers it clinically necessary. Up to two follow-up reviews may also be provided where clinically indicated.
Is consent needed?
Yes. The person gives written consent before the review.
What happens after the review?
The pharmacist sends a report with findings and recommendations to the GP, who decides on any changes with the person. The report can also be shared with their usual pharmacy and uploaded to My Health Record.
Get in touch
Whether supporting an individual's medication needs or strengthening medication safety across your organisation, EHS brings the clinical expertise and practical support to help deliver safer, better care at home.
Talk to our team