Services · Medication Management
Quality Use of Medicines
Stronger medication governance. Safer, better care.
Quality Use of Medicines is about more than meeting requirements. It's about giving providers greater visibility, confidence and oversight of medication management across their organisation.
EHS works alongside aged care providers to deliver tailored QUM programs that combine clinical expertise, governance, data and education, helping identify risk, strengthen medication practices and drive continuous improvement.
QUM support across your organisation
Every organisation has different priorities, risks and care environments. EHS develops tailored QUM plans that provide practical support from organisation-wide governance through to individual care homes and teams.
Clinical
Governance
Strengthen medication oversight through committee support, Medication Advisory Committee participation, policy review and clinical guidance.
Medication Safety
& Risk
Identify and address risks across psychotropics, polypharmacy, antimicrobial stewardship and other priority medication areas.
Reporting &
Insights
Turn medication data into clear insights that highlight trends, support compliance and guide continuous improvement.
Education &
Capability
Build care-team confidence through targeted education, webinars, Clinical Pearls and medication updates.
Supporting the strengthened Aged Care Quality Standards
EHS connects medication management with practical governance support, helping your organisation respond to medication-related expectations within Standard 5: Clinical Care.
Our support includes:
- Medication policies and Medication Advisory Committee support
- Antimicrobial stewardship audits and education
- Medication storage and medication-room audits
- Medication reviews and recommendations
- Multidisciplinary case conference support
Your QUM plan, delivered at every level
Developed in line with PSA guidelines and tailored to each facility and organisation.
Corporate clinical governance
- Attendance at quarterly clinical governance committee meetings, where invited
- At least one medication-related policy and procedure reviewed or developed each quarter
- Areas such as antimicrobial stewardship, self-medication, chemical restraint, PRN and nurse-initiated medicines
Facility-level clinical governance
- Input to every Medication Advisory Committee meeting, with our pharmacist at 75% or more of them
- Regular antimicrobial stewardship and psychotropic register audits, using your register or ours
- Treatment room and polypharmacy audits, with a treatment room checklist for staff
Education and training
- Face-to-face and online education from our award-winning pharmacists
- At least 10 webinars a year, with recordings in your facility portal
- Tailored sessions wherever a specific gap is identified
Resident-level activities
- Medication reviews and recommendations for residents
- Multidisciplinary case conference support
- Clinical Pearls, a weekly newsletter with 4–5 key clinical updates for nurses
From insight to improvement
EHS combines clinical governance, medication reviews, education and insights to identify risks, strengthen care teams and turn clinical insights into practical improvements in medication safety.
Identify
Clinical review and data highlight medication trends and risks.
Govern
Findings inform your MAC and clinical governance conversations.
Educate
Targeted education builds the capability of your care teams.
Improve
Insights become practical improvements across your organisation.
Priority medication safety areas
Targeted support for high-risk and priority medicine use.
EHS provides focused QUM support across important medication safety areas, helping providers strengthen oversight, identify risk and support appropriate medicine use.
Antimicrobial Stewardship (AMS)
Support responsible antimicrobial use through governance advice, policy review, auditing, benchmarking, tailored education and support with ACNAPS.
Psychotropic Medicines
Strengthen oversight of psychotropic medicine use through psychotropic register support, auditing, reporting, benchmarking and education.
Frequently asked questions
Common questions from aged care providers.
What is a QUM plan?
The plan at the centre of our partnership. It is developed in line with PSA guidelines and tailored to each facility and organisation, setting out the focus areas and activities we deliver and report on.
How involved is your pharmacist in our MAC meetings?
We provide input to every Medication Advisory Committee meeting, and our pharmacist attends at least 75% of them, in person where possible or by video conference.
Can you use our existing registers?
Yes. We audit your antimicrobial stewardship and psychotropic registers, or we can supply our own.
What education is included?
At least 10 webinars a year, with recordings in your facility portal, plus tailored sessions where a specific gap is identified. Topics include analgesics, psychotropic medicines, restrictive practices, antimicrobial stewardship and general medication management.
What is Clinical Pearls?
A weekly newsletter for nurses with 4–5 key pieces of information on a specific clinical issue.
How does QUM work with RMMRs?
The same EHS team can deliver both, giving a holistic view of each home's needs and linking individual medication reviews with broader governance and quality improvement.
Built around your organisation
No two providers are the same. EHS develops tailored QUM plans aligned to your organisation's priorities, care environments and medication-related risks.
From organisation-wide clinical governance to individual care homes, our clinical pharmacists work alongside your teams to turn insights into action, strengthen medication safety and drive continuous improvement.
Talk to our team