Services · Medication Management
Residential Medication Management Reviews
Expert medication reviews. Safer medication use. Better resident outcomes.
Medication needs can become increasingly complex as people age. EHS works alongside aged care providers, GPs and care teams to identify medication-related risks, support informed clinical decisions and help residents get the greatest benefit from their medicines.
Our Credentialed Pharmacists deliver comprehensive, face-to-face Residential Medication Management Reviews (RMMRs), providing practical, evidence-led recommendations that support safer medication use and better care.
The EHS approach to RMMRs
Clinical expertise that connects individual reviews with better care.
Face-to-Face
Reviews
Onsite reviews that consider the resident, their medicines and care environment.
GP
Collaboration
Dedicated support for referrals, responses and medication recommendations.
Independent
Expertise
Objective reviews delivered independently of the resident’s supply pharmacy.
Reporting &
Benchmarking
Insights into medication trends, risks and improvement opportunities.
Connected RMMRs
& QUM Support
Linking individual reviews with broader governance and quality improvement.
Why aged care homes choose EHS
The detail that makes RMMR delivery easier for your home.
Streamlined RMMR schedules
Review visits planned around your MAC meetings and QUM schedule.
Practical, data-driven recommendations
Clinical advice drawn from your data, for each home and at corporate group level.
Simple, comprehensive reporting
An easy-to-use reporting dashboard puts every report at your fingertips.
Benchmarking in every report
Key Quality Indicator summaries, a patient drug information report, and diagnosis and future care planning.
Service accountability
Upfront KPIs and reporting on the reviews to be conducted, for full transparency.
Award-winning clinical pharmacists
Rigorous training, ongoing professional development and regular peer review of every pharmacist's reports.
Benefits of an RMMR
Our Credentialed Pharmacists conduct comprehensive medication reviews to identify risks, optimise medication use and support resident safety, while strengthening clinical oversight and confidence in medication management.
Each review considers key areas, including:
- Unwanted side effects or potential medication-related harm
- Medicines that may no longer be required
- Potential interactions between medicines
- Medicines requiring additional monitoring
- Opportunities to improve the safe and effective use of medicines
What this means for you
For providers
RMMRs can help identify medication-related risk, strengthen clinical oversight and provide valuable insights into medication use across your resident population.
For residents
& their families
It means greater confidence that medicines are being regularly and expertly reviewed, helping ensure they remain appropriate, effective and safe.
A Coordinated RMMR Service
EHS works alongside your organisation to make RMMR delivery straightforward and accountable.
Referral
We work with GPs and care teams to support appropriate RMMR referrals.
Consent
Our engagement team works with your home to support resident consent, information collection and scheduling.
Review
A Credentialed Pharmacist conducts a comprehensive, face-to-face medication review.
Recommendations
Clinical findings and evidence-led recommendations are provided to the resident's GP for consideration.
Follow-up
Where appropriate, follow-up reviews support ongoing medication management.
Trusted expertise. Connected medication care.
EHS connects RMMRs with GP collaboration, clinical insights and QUM to turn review recommendations into safer medication use, stronger governance and continuous improvement.
Download RMMR FormsRMMR forms & resources
Everything your home, residents and GPs need to start a review.
RMMR Overview
A guide for residents and their families explaining the review and how consent works.
DownloadSingle Referral Form
For a GP to refer one resident for an RMMR.
DownloadBulk Referral Form
For referring several residents at once.
DownloadConsent Form
Consent from the resident or their representative for the review and any follow-ups.
Download
Frequently asked questions
Common questions from aged care homes, residents and families.
Who is eligible for an RMMR?
Permanent residents of an eligible aged care home who hold, or are eligible for, a Medicare or DVA card, and whose doctor has identified a clinical need for a review.
How is an RMMR requested?
The resident's GP (or another eligible medical practitioner) issues a written referral. Our GP engagement team works with your GPs and care teams to make referrals straightforward.
Is consent needed?
Yes. The resident, or their authorised representative, gives informed consent before the review. Our engagement team works with your home to have consents in place, and the Consent Form is available above.
Is there a cost to the resident?
No. RMMRs for eligible residents are funded by the Australian Government and provided at no charge to the resident.
How often can a resident have an RMMR?
Generally once every 24 months, or sooner when the resident's doctor considers it clinically necessary. Up to two follow-up reviews may also be provided where clinically indicated.
Is EHS independent of our supply pharmacy?
Yes. Our reviews are delivered independently of the resident's supply pharmacy, so there is no conflict of interest.
What happens after the review?
The Credentialed Pharmacist provides a written report to the resident's GP, who decides on any changes. Your home can see results, trends and benchmarking through our reporting dashboard.